9525 Bissonnet St., Suite 270,Houston, TX 77036, USA
Mon-Fri 08:00 AM - 05:00 PM
REQUEST A CONSULTATION
9525 Bissonnet St., Suite 270,Houston, TX 77036, USA
Mon-Fri 08:00 AM - 05:00 PM

Faqs

Frequently Asked Questions

Reliable Answers to Our Most Common Questions

Our company is committed to your complete satisfaction, which is why we strive to offer the most consistent, reliable, and affordable housecleaning services around. Our team of experienced professionals has taken the time to answer some of our most frequently asked questions for your convenience.
What should I expect on my first appointment?
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home.
What all is included in your service?
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home.
Do you furnish the cleaning supplies?
All cleaning agents are brought by our cleaners for your cleaning! Our cleaning teams are furnished with professional equipment.

Whether vacuum cleaners, cloths, mop rods and window pullers, our teams carry these materials with them. If we are to use your detergents, this is not a problem either. Just include this note when booking.
Are you insured?
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home.
What happens at the Initial Consultation
The initial consultation provides to our customers an overview of the service(s) we provide to address the cleaning, sanitation, or disinfecting needs.
What happens at the Detailed Consultation
The detailed consultation provides to our customers a clear understanding of the applicable service(s) we provide to address the cleaning, sanitation, or disinfecting needs. We take our responsibility as cleaning industry professionals serious and offer responsible choices to our customers that meet their requirements and budget currently available.
How will our relationship work?
As a full-service cleaning service, we are at your side with our wide range of services. Our team has excellent expertise and equipment to meet your wishes with flying colors.
Do I need to be home for every cleaning service?
Of course, you do not have to be present during the cleaning! The only important thing is that you let the cleaning team in and make a proper briefing. With the help of the completed checklist, you determine the work you want and receive the approximately effort.

Please hand over the checklist to our employees before cleaning! We always recommend that you review the performance after cleaning, take the checklist for help. In this way, you help to avoid subsequent grievances and ensure that the cleaning result meets your requirements.
What time does your team arrive?
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home.
What if something’s damaged during a service?
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home.
What is an On-Site Assessment?
The on-site assessment allows us to identify:
  • any hazards
  • required mitigation
  • cleaning, sanitation, or disinfecting process
  • type of application, chemicals
  • necessary personal protective equipment
The assessment provides to our customers a clear understanding of the applicable service(s) we provide to address the cleaning, sanitation, or disinfecting prerequisites. We take our responsibility as cleaning industry professionals serious and offer responsible choices to our customers that meet their requirements and budget currently available.

Ask Your Question

We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.